24/7 Customer Support
Whenever you may need us, we’ll be available for you. We endeavor to have a human available to answer questions at any time to drive best-in-class customer service.
We're Here For You Whenever You Need Us
We take pride on our customer service, that’s why we guarantee quick responses to any of your support requests.
Phone Support
Simply call us at our main phone number and we’ll answer right away.
24/7 Availability
If you need us, we’re there for you. It doens’t matter the place, nor the time.
Text Message Support
Send us your support tickets by text message and get a reply back in less than 2 hours.
A Friendly And Human Support Team
Unlike other management companies, we do not solely use automation to respond to support requests. We make sure to always have team members available to handle your questions and provide the best service.
- Quick responses and problem solving
- 24/7 support availability
- Experienced team to solve any requests you may have
I was having issues managing my short-term rental while maintaining my full-time job. I heard about black + white through a colleague, and I am so glad I decided to trust them with my property. They took care of finding maintenance people, housekeepers, and juggling bookings and customer inquiries. Thanks to their professional help, my property has garnered stellar ratings, which has increased my visibility on the platform and allowed me to stay consistently booked.
Need Support? Schedule An Appointment
If you’d like to know more about our customer support service, schedule a FREE appointment to get to know us and see for yourself if we’re the right fit for your business.
